NHS boss rapped over woman afraid of light
THE head of NHS Grampian came under fire last night for sending a “dismissive” letter to a patient suffering photophobia – a fear of bright lights.
Chief executive Richard Carey was ordered to apologise after signing off the “abrupt and defensive” correspondence from the 28-year-old woman’s doctor.
Last night, the Scottish Public Services Ombudsman (SPSO) said this was “one of the poorest examples of complaints handling” he had seen.
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