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Alan, you're saying you used to get paid for 40 hrs, but now get paid for 37.5 hrs. In other words you only get paid for actual hours worked, and not your breaks? And you're 'expected to be available' during those breaks? What does that mean - is it compulsory that your work through your break if control tell you to? And would you get your break at another time instead? Or do you still have the option to refuse to work during your break if you want to? Because that is my understanding of what happened at Tomintoul - the staff member was told of an emergency situation with risk to life, but chose not to attend because he was on his break. Please tell me I'm wrong because I still find it hard to believe that anyone could do that. This dispute sounds to me like it's not about whether or not staff should attend an emergency during a break or not, but about how much money they can get for doing so.

Author: Keith Grant