A company that specialises in cash collections, deliveries and ATM services has said it will create at least 30 new jobs in Inverness this year with the opening of a new base.
The move by Northern Ireland-headquartered Pivotal, which is rebranding from its former name of RMS Group, is part of a nationwide expansion.
The company said its new operation in the Highland capital would help it to support its growing customer base across Scotland.
Founded in 2005, Pivotal provides “cash in transit” services to customers ranging from Metro Bank and Travelex to retailers and small businesses.
Tony McAleenan, the company’s managing director, said: “We have always been innovators in the industry and the change of our name to Pivotal marks a step-change for our company which will enable us to offer an even better service to our clients in Scotland.
“While the current situation is challenging for everyone, as an agile business without the burden of a large infrastructure and cost base, we are in a strong position and are pressing ahead with our growth plans.
“Looking to the future, Pivotal will play a key role in helping businesses to manage the increasingly wide range of payment options while continuing to support access to cash, which is vital to ensure we can deal with a wide range of payment methods and ensure customer choice and financial inclusion in communities across Scotland.”
The company is also opening new bases in Leeds, Bristol and south-east England.
Martin Smith, Pivotal’s head of commercial strategy, added: “We appreciate this is a very difficult time for many of our customers and we are doing all we can to support them, for example by offering one-off collections from premises which have closed.
“These latest changes will allow us to play a more central role in supporting our clients in the future.
“Pivotal will make it cheaper and easier for businesses to accept both card and cash payments. For the first time they will also have one single service to support all of their payment needs, allowing them to streamline their processes and benefit from simpler, faster reporting.”
Pivotal said it serves more than 1,700 customers.
