Customers are complaining about bare shelves in Tesco’s store in Stornoway.
And some fear that the supermarket giant is favouring those who shop via the internet as in-store shoppers walk out empty handed.
The problem has been acute over the past six weeks according to some patrons.
Disgruntled shoppers are also angry that the Stornoway store was apparently ignoring grumbles posted on their social media pages.
Unhappy customer Hunter Hope wrote on social media: “This not a problem that has just sprung up. It has been on the go a long time and Tesco seem to have been sweeping it under the carpet.”
Helen Palin-Blake wrote: “It’s a pity there is nothing on the shelves in the shop.
“Customers are now going to the opposition, the Coop, and the result there is that there is shortage of the goods that Tesco cannot supply but I am sure they have cottoned on to this and will order more to supply the demand.
“A good thing will be that there will more room in the Tesco store for customers to move around as their customer base dwindles.”
Another shopper said that the first time in weeks she was able to get everything she needed in Tesco was last Monday morning when the shelves were full, and she suspected this was because the online shopping staff are off on Mondays.
She added online: “Tesco, I hope you are not putting your dot com customers ahead of those who attend the store as quite frankly your store has been a disgrace for the last few weeks, nothing on the shelves no matter what time of day or day of the week.”
Kevin Poke, Tesco Stornoway store manager said: “I’m sorry to hear some customers have found certain products sold out in recent weeks.
“My team and I are working as hard as we can to keep the shelves fully stocked and in the past month we have recruited 20 new colleagues to help us provide the very best service to the local community.”