A communications solutions provider is one of many businesses lending a helping hand during the coronavirus pandemic.
Aberdeen-based DF Communications has been serving customers in the north-east business community for more than 30 years.
The owners have now backed the North-East Now campaign set up to promote local businesses battling through the pandemic.
The company, which was established by the late Dick Fleming in 1986 and is now run by his daughter Fiona Fraser and sales director Craig Forsyth, works to provide business mobiles, internet connectivity and other services.
Craig explained the concept behind cloud telephony – something that the business specialises in – and how it aims to benefit those who have been forced to work from home, as well as others.
Craig said: “The beauty of it is that you can effectively work from anywhere as long as you have an internet connection.
“We work to ensure that your telephone system is always contactable and, therefore, if you are working from home and you want your business calls directed to your mobile, then we can ensure that is the case.
“A lot of people may not want to hand out their personal number, so if you are using the system it will appear as your business number.”
Managing director Fiona, 46, added: “Being a communications company our services are a vital tool in keeping business in touch with their employees and their customers.
“We provide mobile phones and hosted telephony along with linking into MS Teams which offers great scalability and flexibility.
“These products have proved vital as more and more people have been working from home.”
Craig believes it is the firm’s award-winning customer service that sets it apart from its competitors.
He added: “One of the things that sets us apart from others is our commitment to customer service and we want to make sure that people can communicate during these really tough times.”
The company is advising people to look at their business continuity plans due to ongoing concerns around coronavirus.
Not only do DF Communications continue to support their customers despite the unprecedented times, but also local businesses, as well.
Because of this, the company has shown its support for the new North-East Now campaign as it aims to promote local businesses battling through the Covid-19 pandemic.
Fiona said: “We have always been a great ambassador of buying local and source all our services from other local businesses.
“There have been so many attempts for businesses to buy local and think it is more vital than ever for this to happen
“The North East Now website is a great way to promote local businesses and encourage people to support the local community.
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“We regularly use the slogan ‘support local’ in our social media posts, so we think the initiative is fantastic. It demonstrates a great business community spirit.
“Looking forward, DF Communications plans to grow the cloud side of the business and help our customer base to make the most of the new technology that is out there.”
People can contact DF Communications by emailing sales@dfcommunications.com or call 01224588844.
To find out more about North-East Now, people can visit northeastnow.scot or to share a positive business story, email stories@northeastnow.scot
