Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner.

Prayers could be answered for local solution after planned TSB closure in west of Aberdeen

Liam Kerr has welcomed a commitment to offer face-to-face banking in Mannofield after TSB closes shop in June. Picture by Kenny Elrick.
Liam Kerr has welcomed a commitment to offer face-to-face banking in Mannofield after TSB closes shop in June. Picture by Kenny Elrick.

Bank customers could soon be conducting business in an Aberdeen church, yards away from their former branch.

TSB’s Mannofield premises will close in June, among 17 to be lost across the north-east and Highlands throughout 2021.

But it has emerged talks are under way to secure space in the western Aberdeen suburb to provide community banking services face-to-face.

The bank has confirmed three options are currently being considered, including the nearby Mannofield Church and a vacant shop unit.

In September, TSB announced the closures – due to begin with Aboyne and Grantown on January 20 – and committed to have 50 mobile advisors to help with basic banking queries for those not ready to move online, who might otherwise be faced with a round trip of up to 60 miles to get to a branch.

Claims justification for ‘kick in the teeth’ TSB closures ‘does not match situation on the ground’ in north-east

Across Scotland, 73 branches will close, with the loss of around 300 jobs.

Plans to make use of Mannofield kirk came to light in a recent meeting between bank officials, North East Conservative MSP Liam Kerr, Reverend Keith Blackwood and the community council.

Mr Kerr hit out at the “absolutely appalling” uncertainty faced by staff and customers in recent months.

But he welcomed the commitment to look at local solutions in Mannofield, claiming face-to-face contact would be “hugely beneficial” for elderly people feeling secluded, lonely and isolated in the pandemic.

He told The P&J: “But if the bank is going to do this, it must make sure customers have the same access to services as they did before.

“TSB also has a duty to their staff and the organisation must make sure their employees are offered redeployment to branches in the north-east and not hundreds of miles away.

“The organisation cannot leave people in the dark over where their future job or banking location lies and I will continue to ask for regular updates on the situation as these moves near closer.”

Similar plans are being considered to help customers in Aboyne, Banchory, Alford and Huntly.

Rev Blackwood said:  “Although many in society today feel comfortable with new technology, there is a group who still find that transition something that brings them anxiety.

“What I wanted TSB to take note of in this transition is they can’t leave behind those already feeling vulnerable – which they totally accepted.

“I was reassured and heartened by the commitment to this community.

“In recent weeks we have been delighted to open the church sanctuary for flu vaccinations, with floods of people from this end of town are coming for their jabs.

“I don’t want anyone thinking this is more a hostel or bank than a place of worship but this is part of opening up to the community we envisaged when we refurbished the church.”

Leader: Think again TSB – these brutal cuts are a betrayal of your customers and your heritage

Already a subscriber? Sign in

[[title]]

[[text]]