Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner.

Deliveroo blasted for ‘shocking exploitation’ of Aberdeen workers as almost 40% earning less than minimum wage

Deliveroo driver and Independent Workers Union of Great Britain - communications officer for the courier branch Martin Le Brech.
Deliveroo driver and Independent Workers Union of Great Britain - communications officer for the courier branch Martin Le Brech.

The “shocking exploitation” of workers for food delivery giant Deliveroo has been exposed by new figures revealing nearly 40% of Aberdeen drivers are earning less than minimum wage.

The global online firm, which employs hundreds of workers across the Granite City, has come under fire following the release of new data showing a UK-wide pattern of poor hourly pay – with Aberdeen topping the list for underpaid staff in Scotland.

An investigation led by the Bureau of Investigative Journalism and involving the Press and Journal, shows that of 291 sessions worked for Deliveroo, staff were doing close to half those at a rate lower than the minimum rate of pay.

In Aberdeen, around 38% of sessions worked fell below the UK national wage rate, while in Glasgow it was 29% and in Edinburgh the rate was 24%.

The combined figures for Scotland show that of thousands of hours worked for the gig economy employer, 43% of sessions fell below the UK wage rate.

North East Labour MSP Lewis Macdonald called on Deliveroo to pay workers appropriately and become a “responsible employer”.

He said: “It is really shocking and disappointing in this day and age to find that employers in the economy exploit workers in this way.

“The model of bogus self-employment that we see operating here is one that leaves the workers worse off and with no protection if things go wrong.

“I hope Deliveroo will set the example, which Uber have been forced to set, of changing into a responsible employer who pays wages and meets the legal requirements of employment.”

Lewis Macdonald MSP, Scottish Labour.

Lockdown has helped the London-headquartered firm hit profit as its popularity has increased during the Covid-19 pandemic – with thousands of workers signing up across the UK.

However, Aberdeen Deliveroo driver Shane Stephen claims he is often left making £3 to £4 an hour and says he believes the “majority” of drivers are being exploited.

He said: “It’s hard on young folk and foreign workers because Deliveroo know that they’re not in a position to complain.

“The company promises people that they’ll be making £10 to £11 an hour – but it doesn’t even come close to that, people are fighting over trying to get these orders.

“I’ve had orders at the exact same time, place and destination and yet I’m getting a completely different price – it’ll be £2.90 one day, £3.50 on another and £4 the next day, it makes absolutely no sense at all.”

Deliveroo, whose chief executive looks set to net £500 million through an upcoming stock market floatation, also operates in all of Scotland’s major cities, including Inverness.

Martin Le Brech, a member of the Independent Workers Union of Great Britain and a part-time Deliveroo driver, said the new data displayed the “grim” situation for gig economy staff.

He added: “This shows that Deliveroo needs to step up now and make sure that people are paid the minimum wage.

“All the jobs that young people and students would usually do have been impacted by the pandemic, while at the same time Deliveroo is advertising more and more jobs.

“In all the company’s advertising it is saying that people can potentially make a lot of money but these numbers show the opposite – it’s a blatant lie on the part of Deliveroo.”

A spokeswoman for Deliveroo said riders have “complete freedom to choose when and where to work” and can choose “which deliveries to accept and which to reject”.

She added: “50,000 riders choose to work with Deliveroo, and thousands more people apply to work with us every week.

“Our way of working is designed around what riders tell us matters to them most – flexibility.

“Riders in the UK are paid for each delivery they choose to complete and earn £13 per hour on average at our busiest times. We communicate with thousands of riders every week and satisfaction is currently at an all-time high.”

Deliveroo has also stated during previous challenges on worker conditions that its business model has been “tested and upheld by the Courts in the UK on three separate occasions, judging riders to be self-employed”.

Martin Le Brech,

Protests could follow release of new figures

A north-east Deliveroo rider has said protests like those against the firm in 2019 could begin again following the release of damning new data on shift pay.

An Aberdeen-based cyclist network of fast-food couriers warned two years ago they were on the verge of quitting the firm over concerns they were being penalised when Deliveroo introduced new shift pattern changes.

The 2019 protest centred around cyclists, who were previously able to pre-book themselves in to work certain shifts in advance, finding that scooter and car users were being given priority for the most lucrative slots.

Since its launch in Aberdeen five years ago, Deliveroo claims more than 300 restaurants have signed up to its online platform.

The firm said it has created work for more than 730 people, with the majority of these being Deliveroo riders.

Shane Stephen, a rider who took part in the shift protest, said: “Deliveroo are charging restaurants 34% commission for their riders and they’re charging 24% commission for if the restaurant uses their own drivers, so they’re getting all this commission from this, yet they’re still penalising us with lower and lower fees.

“We need to get another protest up and running once Covid-19 is over.”

Already a subscriber? Sign in

[[title]]

[[text]]