A number of new helplines have been launched in the north-east to provide practical, social and emotional support regarding the coronavirus pandemic.
Drawing on support from the NHS, emergency services and the voluntary sector, the Grampian Local Resilience Partnership has opened a new resource for information.
The Assistance Hub website and phoneline is designed to act as a “focal point” for information and advice for residents in Aberdeen, Aberdeenshire and Moray.
People in need can also make a request for help from others in their community, or have one made on their behalf.
It can be accessed online at GCAH.org.uk or by calling 0808 196 3384, between 8am and 8pm, seven days a week.
Amanda Croft, NHS Grampian chief executive and Grampian Local Resilience Partnership chairwoman, said: “In a pandemic, we know that people feel isolated and scared and I am hopeful that they will see this virtual assistance hub as somewhere they can go to get the help they need.”
The phoneline works with others including the city council’s Crisis Support Line, which can be reached on 0800 0304 713.
Mental Health Aberdeen has also launched its own phone support service for people struggling to cope.
The helpline, on 01224 573892, can provide practical advice and point callers in the direction of additional support.
Each session is also supported by a trained counsellor, who can give more immediate emotional support as needed.
It is open from 10am-1pm every weekday, as well as between 2-5pm Monday through Thursday, and with extra evening sessions from 6-8pm on Mondays and Wednesdays.
