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Police Emergency Control Rooms in north and north-east to shut

Police Scotland
Police Scotland

Police Scotland will shut emergency control rooms in Aberdeen and Inverness by the end of 2016.

All emergency dialled 999 and 101 calls will be dealt with at National Virtual Service Centre (NVSC) facilities in the central belt.

Calls from the north and north east will now be dealt with by control rooms in Govan (Glasgow), Bilston Glen (Midlothian) and Motherwell in North Lanarkshire.

Dundee call-handling operations will similarly shift to NVSCs in June, Inverness in August and Aberdeen in October.

North East Scotland Labour MSP Lewis Macdonald said: “I’m very disappointed that the new chief constable is following the lead of the former chief constable.”

Mr Macdonald did highlight that Police Scotland has extended the dates of the control room closures and that closure dates had been extended until after elections.

Staff were informed of the proposals, which also include plans to move command and control operations to Dundee, today (Monday January 25).

A Police Scotland spokesman said: “This is an indicative timeline which will be subject to scrutiny and independent review prior to implementation, in keeping with Her Majesty’s Inspectorate of Constabulary’s recommendations.

“Police Scotland remains committed to protecting our frontline delivery and therefore the pace of change will be managed in a safe and assured way.

“No changes will be implemented until they have been approved by Scottish Police Authority.”

Serious concerns were raised about Police Scotland’s call-handling after Lamara Bell lay next to her dead partner Ian Yuill for three days before they were discovered by police.

She later died in hospital.

The Bilston Glen control room handled the initial call about the July crash, which was not followed up in good time.

Previous plans to shut call centres were delayed after the official investigation into the force’s handling of the incident.

The inquiry raised concerns about staff shortages and questioned the way calls were being handled.

A petition was started in the north-east against planned closures.