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Bid to plug broadband gaps in the north

BT has announced plans to create 500 customer service jobs.
BT has announced plans to create 500 customer service jobs.

A summit has been called to tackle the gaps in broadband reception in the north.

Highland councillors hope to bring BT, development agency and government representatives together to discuss the problems.

There has been cross-party backing for a meeting at Highland Council, where members have registered the huge frustration that communities in many rural and even city locations still experience.

Opposition SNP and Liberal Democrat members have won support for highlighting “the method of superfast broadband delivery” and “quality of service being received in many cases.”

SNP members cited cabinets installed by Openreach only permitting a fibre-optic broadband connection from homes “within close vicinity”.

Inverness Chamber of Commerce chief executive Stewart Nicol concurred with councillors.

“We have to recognise the incredible amount of work and money that’s been put into it but it’s only going to be a success when all communities feel they’ve got the broadband capability they need,” he said.

A spokesman for BT said: “We’re delivering everything asked of us in bringing fibre broadband to the most premises possible with the funds available.

“According to the independent Think Broadband website, nearly 70% of Highland homes can now get access to a superfast broadband speed of 24Mbps and above, and around another 10% may have the opportunity for a better speed over fibre.”

Highlands and Islands Enterprise digital director Stuart Robertson said: “When the project started the only place which could get mainstream fibre broadband was the small seaside town of Nairn.

“Three years later, more than three out of four Highland homes and businesses are part of a brand new fibre optic network.”

A Scottish Government spokesman said: “The investment is having the most dramatic impact in the Highlands and Islands where coverage will be at least 84% compared to just 21% that would have been delivered commercially.”