Here is the full response from the Scottish Fire and Rescue service:
“The public can rest assured we continue to attend at every emergency.
“We inherited an Inverness control room that was no longer fit for purpose. We are now systematically identifying and addressing any issues arising and rectifying these accordingly.
“Any firefighter or operational control staff will know that local knowledge is derived not only from our operations control but from the highly experienced local crews based across the north.
“We combine the experience of those firefighters with an advanced mobilisation system and the very high level of professionalism of our operations control staff to respond in times of emergency.
“Our new north operations control is part of a £10million investment that will provide communities of the north with a state-of-the-art capability.
“We worked in partnership with the Fire Brigades Union and our staff to develop a delivery model that, by utilising the latest technology, is more efficient and more resilient.
“There are robust failsafe measures in place to make certain that resilience and full operational capability is maintained at all times.
“Our chief officer Alasdair Hay is meeting with Tavish Scott on Tuesday and will use that opportunity to personally discuss these matters in full.”
