He feared his Passport wouldn’t arrive in time for his first big holiday abroad with pals.
But 18-year-old Kieran Kinnear breathed a huge sigh of relief after the Press and Journal stepped in to avert the crisis.
Mr Kinnear, of Ross Place in Dingwall, paid £110 to get his passport renewed and delivered through the fast-track system which usually sends it out within a week.
On September 4 he spent five minutes being interviewed by HM Passport staff in Glasgow and everything seemed plain sailing, and began looking forward to his holiday to Albufeira in Portugal this week.
But the week passed without the passport arriving, as it had instead been sent to the wrong address on his street – five doors down.
The neighbour, oblivious to who Kieran was, handed it in to the local Royal Mail sorting office but they were unable to release it due to the sensitivity of the document.
Mr Kinnear failed to hear back from the passport office about how he would get it despite making several attempts to contact them.
He and his mother, Donna Kinnear, contacted the P&J on Wednesday and the situation was relayed onto HM Passport, who acted quickly to ensure Kieran received his passport by noon on Friday.
Mr Kinnear said: “It’s been a whole lot of unnecessary stress.
“I got the Fast-rack service which takes a week to deliver but it arrived at the wrong address and I told them. Then there was the whole issue with the sorting office and them not being able to send it.
“I had a phone call on Thursday and they said it would be here by 9am on Friday but it still had not come. It arrived a few hours later.
“When I was at the appointment (interview) she made sure even double checked my address was 9 Ross Place. Something’s gone wrong at some point after that.”
“It’s a friend’s birthday and I am going with them to Portugal. There will be four or five of us.”
Mr Kinnear, who is about to start his second year of studying accounting and finance at the Robert Gordon University in Aberdeen, added: “Many thanks for resolving my situation with the passport office, definitely don’t know how it would’ve happened without the help of the Press and Journal.”
