An Aviemore hotel has faced criticism after a family had to cut their holiday short due to suffering “flea bites”.
The Coylumbridge Hotel, owned by UK hotel chain Britannia, was dubbed “unsanitary” by guests, with one claiming his wife was “covered in bites” after a two-night stay.
Chris Gray, a financial services worker from Edinburgh, claimed his wife Amy suffered up to 40 puncture wounds during a break last weekend.
Another guest from Northampton also claimed she and her husband were “bitten to pieces”.
Mr Gray said: “My daughter was bitten on Saturday night, but we didn’t think much of it as she’d been playing around outside.
“But after the following night my wife must have woken up with about 40 bites, and they’d come up quite severe.
“I told them that they needed to get the room properly sanitised because it was dangerous.
“We didn’t feel comfortable there any longer so we decided to just leave. Management need to be held accountable.”
It’s a dog-friendly hotel and we saw lots of them during our stay so we think, due to the quantity of bites my wife received, it’s fleas. I’d be astounded if it was anything else.”
The 32-year old also cast doubt on whether the hotel had been cleaned properly amid the Covid-19 pandemic.
He said: “The hotel claimed it had been sanitised but there was still hair in the bath and it hadn’t been cleaned properly.
“It’s a dog-friendly hotel and we saw lots of them during our stay so we think, due to the quantity of bites my wife received, it’s fleas. I’d be astounded if it was anything else.”
Coylumbridge Hotel did not respond to requests for comment. However, Mr Gray says when he complained bosses told him the room had been inspected and had found no fault on its part.
In March, First Minister Nicola Sturgeon said she would “unreservedly condemn” the approach taken by the Coylumbridge Hotel after it shed around a dozen staff following the outbreak of Covid-19 and ordered them to “immediately vacate” their on-site accommodation.
The hotel later backtracked after harsh criticism on social media, with bosses claiming the move was an “administrative error”.