Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner.

Locals back petition to tackle “rip-off” delivery charges

Moray MSP Richard Lochhead's campaign has now been backed by more than 2,000 people
Moray MSP Richard Lochhead's campaign has now been backed by more than 2,000 people

More than 1,200 people have backed a campaign to end “rip-off” parcel delivery charges across the north of Scotland.

Residents have pledged support for the drive after dozens of stories emerged of firms charging excess fees for Moray customers.

Richard Lochhead yesterday hailed “tremendous” support from across the country for his “name and shame” approach to companies exploiting rural residents.

Now the Moray MSP has lodged a motion with the Scottish Parliament to call on cross-party support following a debate at Holyrood on the subject next week.

He said: “Some of the surcharges really are eye-popping  – like a £32.99 fee to deliver a £7.49 order for a referee whistle and wallet to Elgin.

“A lady from Stonehaven has told me that she had a £70 surcharge slapped on her purchase because her home is in the ‘Highlands’.

“There’s no consistency. Some retailers charge extra to deliver to Elgin but not Speyside – and some charge for delivery to Speyside and not Elgin. Many retailers are simply taking the mickey.”

Angry customers have also revealed that some firms have refused to deliver to Moray, Inverness and Caithness because it is not considered within “mainland UK”.

Mr Lochhead launched the “fair delivery charges” online campaign in an effort to encourage people to share stories and force a change to legislation.

Regulator Ofcom is already working to understand the causes that result in excess fees being charged to customers to consider whether further action is necessary.

And Moray MP Douglas Ross is calling for an inquiry to be opened at Westminster to put a stop to the practice.

He said: “This problem affects many parts of the north-east and has gone on for too long. It’s unacceptable and it’s encouraging to see cross-party and strong public support to address it.

“I believe that a simple solution can be reached if companies and delivery firms worked better together. I believe there are innovative and collaborative solutions to the problem that could deliver real results.”

Already a subscriber? Sign in

[[title]]

[[text]]