Prime Minister Theresa May has told RBS to think about communities before taking decisions to cut services or close branches during PMQS.
Mrs May was asked for support by Moray Conservative MP Douglas Ross, who has intervened in the face of RBS plans to reduce visits from its mobile banking service in his constituency.
Mr Ross explained RBS had announced they would be cutting the service to Dufftown from next month – but has since reversed its decision.
“Will the Prime Minister join me in welcoming this decision but agree RBS must listen to local communities far more,” he asked.
“If they had engaged before announcing their intention to reduce the mobile banking service, they would have realised how unacceptable their plans were.”
The Prime Minister replied: “These are commercial issues for the bank but we need to be very clear that in making such decisions the banks do need to consider very carefully the impact on people and their access to services.”
Mr Ross said he was pleased with Mrs May’s support and would continue to ensure his constituents were not disadvantaged by RBS’ “recent reckless and inconsiderate decisions”.