Mary Riley, manager of Moray Citizens Advice Bureau.
A Moray charity has launched a new service to help people with Universal Credit applications.
The benefit scheme was rolled out across the region last June and involved six separate initiatives being merged into one.
Since the controversial policy was unveiled, charities in Scotland have issued 100,000 pieces of advice about the benefit scheme with the initial claims process receiving widespread criticism.
Now, Moray Citizens Advice Bureau has launched an advice service to guide people through the process.
Manager Mary Riley said: “Universal Credit is now rolled out across the country and we know people have been struggling with the system.
“We’re now offering a new ‘help to claim’ service that will help people complete their application, so they can get paid on time and in full.
“Our advisers are here to offer impartial advice and support to anyone who may need help with the process.”
People needing support should visit Moray Citizens Advice on Moss Street in Elgin or telephone 01343 559004 or 01343 559002.
The Citizens Advice Service in Scotland is delivering the service through its network of independent charities until April next year.
