Health bosses have moved to reassure patients that they value staff and strived to deliver the best service possible.
NHS Scotland clinical director Professor Jason Leitch said: “We are committed to driving up standards which is why we have led the way in responding to the reports detailed in the Scottish Academy’s report.
“This includes further expansion of our world leading patient safety programme, the implementation of the Scottish Health Council’s review of NHS health board’s annual complaints and feedback,
“Healthcare Improvement Scotland have carried out work around the reporting of adverse events and our plans to appoint an independent national whistle blowing officer and whistle blowing champions in all boards.
“We are absolutely clear about the value we place on staff and the safe and effective service they deliver to patients.”
Prof Leitch said staff levels were at a record high and the service would review the report recommendations and “take forward any learning that will benefit NHS Scotland”.
A spokeswoman for NHS Grampian said the board accepted in full the recommendation set out in three reports on Aberdeen Royal Infirmary and the city’s Woodend Hospital published in December.
“They confirmed that there were no widespread concerns regarding patient safety and that 96% of patients rated the care they had received as good, very good or excellent,” she added.
“Following a period of consultation, the board implemented a comprehensive improvement programme and significant progress had been made with the implementation of the agreed actions.
“The board also accepted its responsibility for implementing standards of conduct and behaviour and that appropriate action would be taken to address the serious findings raised regarding values and behaviours.”