Shoppers across the north are still being hammered by rising delivery charges despite efforts to force retailers to reduce fees attached to items being transported north.
The UK Government has been criticised as “out of touch” for failing to introduce legislation to prevent customers in the north of Scotland being ripped-off with excess delivery fees.
A watchdog will start monitoring sweeps for delivery charge rogue traders from today.
The world’s biggest auction website has taken action to prevent businesses from hammering north residents with excessive delivery charges.
Campaigners against unfair delivery charges have hailed threats of legal action against offenders by the advertising watchdog as a victory - but called for further action to follow.
The boss of online retail giant Amazon has pledged to refund customers who have been misled over excess delivery charges.
An online shopping giant has threatened to suspend traders who attempt to charge customers in the north of Scotland hidden delivery fees.
It’s nearly a year to the day when I first raised in the Scottish Parliament a case of eye watering parcel delivery charges facing a constituent in Speyside, who was asked to pay £50 extra to have a £5.99 pair of hand towels delivered.
A delivery courier has been told to “take geography lessons” after it emerged Moray was considered to be an island by the firm.
It has emerged that companies are charging extra to deliver parcels to parts of Moray and the Highlands because they are not considered to be on the “mainland”.
Customers in the north of Scotland have been found to pay up to four times as much for parcel deliveries compared to the rest of the UK.
The manager of a Moray parcel depot believes there is “no justification” for customers in the north of Scotland to be ripped off by excess delivery fees.
More than 1,200 people have backed a campaign to end “rip-off” parcel delivery charges across the north of Scotland.