RBS/NatWest said it has fixed problems which left frustrated customers locked out of their online and mobile accounts.
RBS chief executive Ross McEwan has said the bank feels customers’ pain after they found themselves locked out of online and mobile accounts.
Royal Bank of Scotland has apologised after NatWest, Ulster Bank and RBS customers were locked out of online and mobile accounts.
Stonehaven residents still smarting from the loss of their bank branch have been told its place could be taken by the latest branch of a popular pizza.
The Royal Bank of Scotland has been urged to order a review into the way it serves rural communities as MSPs joined forces to condemn bank branch closures yesterday.
HSBC has hiked its annual lending fund for small businesses to a record £12 billion and has ring-fenced £1 billion for the first time to help boost overseas trade as Brexit approaches.
Royal Bank of Scotland is trialling two standalone digital banks under its NatWest brand, as the lender mulls whether to launch a raft of online-only products to market.
Royal Bank of Scotland boss Ross McEwan could again be hauled in front of MPs after being accused of misleading a parliamentary committee over a police investigation into former bank staff.
The chairman of Royal Bank of Scotland says it is no surprise that the Government will fail to recover losses from the lender’s bailout, with the bank having focused on its “survival” over the past decade.
Andrew Bailey has defended the Financial Conduct Authority’s lack of action against Royal Bank of Scotland over the way it treated small firms in its now-defunct turnaround unit.
Barclays has opened its doors to a small business lobby group that hopes regular meetings with some of the UK’s largest banks will help avoid another major scandal like the HBOS Reading case.
Royal Bank of Scotland is closing 54 branches.
Royal Bank of Scotland has been branded “utterly disgusting” after announcing plans to swing the axe on another 54 branches, resulting in 258 job losses.
Royal Bank of Scotland’s hopes of putting another major scandal to rest may be upended by a small business group that wants to see executives held to account.
UK Treasury Minister John Glen visited Barra yesterday to hear how the closure of its only bank would impact the community.
Nearly 500 banks, lenders and fintech firms will finally receive details on how to access a £775 million fund from Royal Bank of Scotland after months of delays to the scheme.
An Aberdeen man has been jailed for his part in a botched Christmas Day bank raid.
Royal Bank of Scotland (RBS) has announced that chief financial officer Ewen Stevenson will step down at the end of September.
RBS was yesterday criticised for its “burger van banking” making it difficult for working customers and the most vulnerable in society to use its services.
Bankers at Royal Bank of Scotland (RBS) admitted they were selling “total f****** garbage” to investors and made light of destroying the housing market in the lead-up to the financial crisis, damning documents released by US authorities show.
Royal Bank of Scotland has been officially ranked Britain’s worst bank by consumers and businesses, according to data released by regulators.
A devastated postie had to tell his mother that scammers had emptied their savings account - on her 83rd birthday.
Business chiefs have urged Royal Bank of Scotland (RBS) to invest some of its £1.8 billion half-year profits in guaranteeing access to its services for all customers.
Royal Bank of Scotland has seen bottom-line profits drop after being hit by a major settlement with US authorities.
Highland Council is considering taking over closed bank buildings and saving local services amid growing fears over the impact of axing branches.
Royal Bank of Scotland and its senior managers will not face disciplinary action over the treatment of small firms in its controversial global restructuring group, the City regulator has confirmed.
Lloyds could set aside millions more to address payment protection insurance (PPI) misselling claims this week when it reports results alongside banking peers Barclays and RBS.
People on Barra are being urged to take part in a review which could save the island’s only bank.
Time is running out for small businesses to lodge complaints over the way they were treated by Royal Bank of Scotland’s controversial restructuring unit.
Royal Bank of Scotland (RBS) is at risk of being drawn into a legal battle with London’s Newham Council after the local authority filed a High Court claim over an ongoing loans scandal.
A failure to appoint executive directors on time has been blamed for putting the distribution of a £775 million banking competition fund nearly six months behind schedule.
Fresh backlash for RBS after internet signal fails at Turriff mobile bank – forcing staff to give customers their details on post-it notes
A mobile bank scheduled to visit a north-east town after its branch closed down has already hit problems - with its internet signal.