Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner.

Big Interview: How teenager Calum Leitch helps patients on the ‘worst days of their lives’

Calum Leitch is an ambulance support volunteer with the British Red Cross.
Calum Leitch is an ambulance support volunteer with the British Red Cross.

When Calum Leitch’s family home flooded in January 2016, the British Red Cross was there to help.

And on that day, after being helped to dry land, the Inverurie teenager realised he wanted to give back and support others.

Mr Leitch, now 18, said: “It was the middle of the night and the weather was just horrible.

“There was about six feet of water on the roads and it was snowing, it was freezing cold.

“But the Red Cross was there to talk to you and be there for you.

“They directly supported me, because it was them that took me from where I was to the evacuation centre about two miles away.

“That was my first interaction with the Red Cross and I found it quite inspiring, especially knowing these people were volunteers.

“It was very stressful but it was nice to know there was somebody there to have that kindness and just to speak to you.”

‘Unique experience’ of volunteering

As soon as he was able to, Mr Leitch signed up as a Red Cross volunteer.

The 16-year-old provided first aid at events until the service closed in March last year, when he moved over to ambulance support.

He now spends his weekends helping to transport patients to and from hospital across the north-east.

“It’s such a unique experience,” he said, “but I’ve really been enjoying giving back to the community.

“And it has been quite nerve-wracking at times.

“You’re dealing with people at a point when they’re in crisis. For these people, it’s one of the worst days of their life.

“With patient transport work, it’s not necessarily the most acute stuff but some of the people can need quite intensive support.

“They put a lot of trust in you to get them where they need to go.”

The Red Cross helps to move patients between hospitals, and take them from the wards back home.

It also supports the ambulance service more directly, intervening if a GP says a patient must be taken to hospital or attending 999 calls at peak times.

Red Cross work is ‘extremely rewarding’

Mr Leitch said: “It’s extremely rewarding when you turn up at a patient’s house and they’ve been waiting hours for an ambulance.

“Or you turn up at a ward to take a patient home and they cry because no-one else has been available to take them.

“It’s such a rewarding experience to know these patients are directly benefiting from your support.

“Some of the patients we can see can be really unwell, and it can be quite an upsetting time – especially when there’s nothing more you can do for them.

“You’re seeing someone at the end of their life, but you know what you’re doing is helping them.”

Mr Leitch changed his career goals following his voluntary work with the British Red Cross.
Mr Leitch changed his career goals following his voluntary work with the British Red Cross.

Some patients have been left surprised by how young Mr Leitch is, as he helps them on their journey – “often” being asked how old he is.

He also recalled one interaction which he found especially heart-warming.

“I had a patient with dementia who wasn’t very aware of where she was or who I was,” he said.

“She thought she was on a train and was very scared while we were transferring her.

“All of a sudden out of nowhere she almost seemed to snap out of it and have a moment of clarity.

“She held my hand, looked me dead in the eye and said ‘you are kindness’, then she went back to being unsure of her surroundings.

“I found that particularly moving.”

New perspective

Mr Leitch had initially applied to study medicine at university but his work with the Red Cross has shifted his perspective.

He said: “It’s given me a different viewpoint on things because now I’ve applied for paramedic science at university instead.

“Through this voluntary work, I’ve decided medicine isn’t for me.

“I really enjoy the moving about, not being based in one place all the time, and not having that immediate support if something does go wrong.

“If you work in a hospital, you’ve always got people around you that can help. Whereas if you’re on an ambulance, there’s another person on the ambulance and if anything goes wrong, it’s up to you to try and solve it.”

Increased confidence

Even looking back just 12 months, Mr Leitch says his confidence levels “weren’t even half” what they are now.

He has attributed the boost solely to his work with the Red Cross.

“It’s been really useful and has really developed my interpersonal skills and communication,” he said.

“A year ago I would never have been able to sit in the back of an ambulance and speak to someone for a 50-60 mile journey – especially if I didn’t know them.

“But now I’ve also got more confidence when treating patients. I’ve been able to explain to them what’s going on and have a calming effect on them.”

He added: “Given how rewarding volunteering is, and because there are so many organisations out there, there’s definitely a role for everyone.

“For school leavers in particular I’d definitely recommend taking a year out to find themselves and what they enjoy – and you can do that through volunteering.

“And there are so many skills you can get from the Red Cross, not so much in a clinical capacity, but the skills that it teaches you in terms of confidence and speaking to people.”

The act of helping others has also been a large positive of Mr Leitch’s role.

“There have been people we’ve supported that have been quite vulnerable,” he said.

“It does take me back to being in a similar position myself.

“I know what that feels like to have the support from a stranger.”

Youngster appeared in P&J after needing an ambulance himself

In 2012, Mr Leitch found himself in the pages of The Press and Journal for the first time.

At 10 years old, he spent two days in hospital with a broken leg after being knocked down while trying to cross the road in Port Elphinstone.

And had it not been for the toy riot helmet he was wearing at the time, his injuries could have been much worse.

With it blocking out sound and obscuring his vision, the youngster was left unaware of the car quickly approaching him.

After arriving at the scene, police found the helmet so realistic they initially thought it was real.

During his recovery, while he still required crutches to get about, he was invited to see members of Grampian Police taking part in a riot demonstration.

At the time, the force’s road safety adviser Karen Megany said: “It’s ironic that the one thing that contributed to what happened also saved him. It’s been a hard lesson.

“If anything good at all can come out of this it is to be more careful, find a safe place to cross and give the road 101% of your concentration.”

Already a subscriber? Sign in

[[title]]

[[text]]