An Inverness care home has received a six-star rating from inspectors.
Leonard Cheshire House, which opened in 1992, has been commended by the Care Inspectorate for the “quality of care and support” staff provide to those living with additional support needs.
The team has also been recognised for its efforts in developing its pool of volunteers.
The report outlined more than 600 hours of voluntary contributions are being made to Cheshire House on a monthly basis by individuals and local businesses.
Following a detailed two-day inspection of the Ness Walk home, inspectors awarded an “excellent” six star grading for their level of care and support as well as a “very good” rating for their management and leadership skills.
Freda Murray, service manager for Cheshire House said the “almost impossible” rating was purely down to the staff.
She said: “We are absolutely delighted to have achieved our six grade rating. Although Cheshire House has consistently achieved high grades in past years we didn’t believe it was possible this year due to a change in the inspection process, which makes it almost impossible to achieve a six grade.
“It’s all down to our amazing staff and volunteers who are all so passionate about what they do. The great man Leonard Cheshire said ‘it’s important to have the right people and if you do have the right people, the rest will follow.”
Paula Mackeith, whose daughter is supported in Cheshire House, commended the home for their efforts.
She said: “Leonard Cheshire Inverness is a fantastically run place. Her key workers have been amazing and help her with everything. The management and all the care staff are all very friendly and very approachable. My daughter loves her flat, her independence and the security of knowing there is a great team caring for her. I now live knowing she is very well cared for and is safe.”
