Asda has been awarded a top accolade in an annual Christmas mince pie taste test that has seen Waitrose’s efforts described as “beige-tasting” and devoid of “notable flavours”.
Britannia Hotels has been named the worst UK hotel chain for the sixth consecutive year.
Insurance policy documents can require university-level reading abilities and even industry experts struggle to cut through the jargon, an investigation suggests.
“Unscrupulous” online sellers are offering people free products in exchange for highly-rated reviews, consumer group Which? has found.
Fresh fears have been raised over access to cash as figures suggest free-to-use ATMs are vanishing at an “alarming” rate of more than 250 per month.
Rail passengers have struggled for too long with a confusing ticketing system and poor service, consumer campaign group Which? says.
Almost three quarters of people were on the receiving end of a nuisance call in the last month, a survey has suggested.
Just over one in 10 adults over 55 have set aside money to cover the costs of any future care needs, the consumer rights group Which? has warned.
MSPs have warned that a new banking crisis is emerging that risks creating “cashless communities” across the north and north-east.
Digital disruption is an “imminent threat” to businesses in the north-east in the wake of the TalkTalk cyber attack, a law firm has warned.
Inverness Airport keeps customers happy but passengers using Aberdeen International Airport (AIA) are less pleased about what it has to offer, according to a Which? survey.
People are struggling financially in parts of the north and north-east more than anywhere else in Scotland, according to new research.