A north-east care home has been told to make major improvements after watchdogs found weaknesses for the second time in a row.
The Care Inspectorate carried out an unannounced inspection of Bucksburn Care Home in Newhills, Aberdeen, in April.
They found there had been a fall in care standards since the last visit in November 2013.
Inspectors noted “important weaknesses” in how residents’ health and wellbeing needs were being met.
Several residents spent hours sitting in transit wheelchairs rather than being assisted to move to a comfortable chair while others did not get enough help to eat and drink.
Some residents reported they were bored and one said: “You’d go off your head in this place.”
One woman did not get help to fit her hearing aid on occasion while another resident was sometimes uncomfortable as he did not get the help he needed to change position.
But inspectors did find that by the time they had visited, the new manager had started to make improvements.
A spokesman for management firm Pepperwood Care said: “The home has improved dramatically under the new management team.
“We are just waiting for the Care Inspectorate to reinspect the home and give us a clean bill of health.
“There is no risk to any of the residents and they are all well cared for.”
The home has now been issued with several requirements for immediate improvement.
A Care Inspectorate spokesman said: “We have informed the service of the areas which must improve quickly so that the care provided to residents meets the standards we require.
“We will continue to work closely with this service to ensure it improves, but if we do not see evidence of improvement we will not hesitate to take further action.”