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Day in the life: Glencraft manager

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Carl Hodson, 47, general manager and executive trustee at Glencraft (Aberdeen) Ltd, gives an insight into his busy day

Glencraft is an Independent trading social enterprise and charity employing disabled and disadvantaged people and providing ‘Dignity Through Work’

My morning:

Generally I’m up and about at 6am moving all the cars so I can get out of the drive. I normally get in to work for 6.30am and as the first person to arrive, I ensure that the factory, office and showroom are open for our 46 employees, who start filtering in around 7am for production beginning at 7.45am.

As they arrive, I’m already busy checking and  dealing with my emails – these can contain various things from requests for quotes, social enterprise work, H&S policy items and general management tasks that need dealing with on a day-to-day basis. At 9am, I host the management and supervisor’s daily team meeting where we discuss the workload for the day, sales order  wins and the positives from the day before.

The rest of the morning can be taken up with visiting and talking to our very varied range of clients such as Mary at the Douglas Hotel or Alan at Entier, both of whom have mattress requirements that can vary in size, shape and levels of certification. It is my overall responsibility to make sure we deliver what the customers want and give  the right product for the right environment  –  something of which Glencraft is a specialist within the industry.

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