Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner.

Health board ordered to apologise to family of woman for care at Aberdeen hospital

Aberdeen Royal Infirmary.
Aberdeen Royal Infirmary.

Grampian health bosses have been ordered to apologise to the family of a diabetic woman who endured “extremely poor” nursing care in hospital before she died.

The woman, named in a Scottish Public Services Ombudsman (SPSO) report as Mrs A, underwent heart surgery to replace an aortic valve in December 2016 at Aberdeen Royal Infirmary.

She was transferred to Woodend Hospital several times due to her “changing and deteriorating” symptoms which also included suffering a stroke and “significant delirium” – but her symptoms did not improve and she died in March 2017.

The SPSO report found that “insufficient attention” had been given to Mrs A’s delirium whilst at ARI, which caused her “significant distress”.

A wound on her leg also became infected and she had pressure sores which were not treated correctly.

Her daughter, named as Mrs C in the report, was unhappy with her mother’s treatment and complained to the ombudsman.

The SPSO report was published yesterday and said: “While we found her medical care improved when she was initially transferred from ARI to Woodend Hospital, the nursing care of her leg wound remained extremely poor and caused Mrs A pain and distress which were all avoidable.

“We also found that the board’s own pressure ulcer prevention and management pathway had not been followed – her wounds were not treated frequently enough and inappropriate dressings were used.”

The watchdog has ordered NHS Grampian to apologise to Mrs A’s family for failing to give proper care whilst she was a patient under its care and has given them three months to provide evidence of care improvements.

Last night a spokeswoman for NHS Grampian said: “It is clear we let down Mrs A during her treatment. It is also clear we let down her family when they raised concerns with us.

“We accept the decision and recommendations of the ombudsman and will be complying with them.

“We apologise unreservedly to the family.”

 

 

Already a subscriber? Sign in

[[title]]

[[text]]