A Highlands charity set up to help those with mobility issues has been hailed for helping tackle social isolation.
Shopmobility Highland began operating out of a small hut outside Marks and Spencers in Inverness, but now helps scores of people across the north each year – hiring out between 3,500 and 4,000 pieces of equipment.
The charity, which operates from a central hub at the Eastgate Shopping Centre and a smaller base in Dingwall, currently has two full-time members of staff and a team of dedicated volunteers.
Gale Falconer, who suffers from multiple sclerosis, created the service after seeing a similar scheme in Falkirk while on holiday.
As well the practical benefits of providing vital equipment, the charity’s work has emotional and mental benefits as it allows its users to get out and about – cutting down on social isolation.
Manager Norman MacLeod described its central office “as more of a drop-in centre, where people come to have a blether and a cuppa before going off to do their shopping.”
Mr MacLeod added: “Tourism and catering for visitors is a big part of our service now but around 80% of our users are our regulars.
“When folk do suffer from mobility issues, it can affect so many things.
“Loneliness can be a big factor so the service is about addressing all of that and allowing people to get out and about.”
In order to hire equipment, users pay a £10 annual registration and a donation at the time of each year.
Martin MacLean, who sits on the board of the charity, said: “It’s busy, it’s popular and we are well supported in the funding we receive and we are able to use it to help the community and help individuals too.
“The biggest thing is the friendly atmosphere – it is welcoming, personal and customers know what they are going to get alongside a massive welcome.”
