Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner.

Council chiefs apologise for funeral delays

Community services director William Gilfillan.
Community services director William Gilfillan.

Beareaved relatives have been offered an apology by council chiefs after suffering funeral delays in the Highlands.

Staff problems affected burials despite the local authority’s policy of guaranteeing funerals within seven working days.

Reports suggesting some delays lasting a fortnight were dismissed yesterday by the council.

It emphasised that the service was back to normal but conceded that a shortage of staff due to illness and holidays had been a problem.

The council’s community services director William Gilfillan said: “Our policy is to carry out burials within seven working days and, on the whole, this is what happens.

“There are numerous reasons why delays may occur. These include family requests, availability of advertising space and funeral director requirements.

“However, due to staff illness and holidays in the Inverness burial squad over the past few weeks it hasn’t always been possible to carry out all burials within seven working days.

“In such cases we’ve liaised closely with funeral directors and are very sympathetic to the families at this difficult time.”

Mr Gilfillan added: “Please be assured that the service is now back to normal – and our sincere apologies to anyone who’s been affected by these temporary delays.”

Last autumn, city councillors called for a timetable to be established for the construction of a new cemetery to meet future demand.

Liberal Democrat member Alec Graham urged officials to begin the groundwork early.

While there is a trend in the region towards cremations, there is no space for expansion of the ancient Tomnahurich Cemetery.

Kilvean Cemetery was estimated to have a maximum lifespan of about 12 years.

Already a subscriber? Sign in

[[title]]

[[text]]