Calendar An icon of a desk calendar. Cancel An icon of a circle with a diagonal line across. Caret An icon of a block arrow pointing to the right. Email An icon of a paper envelope. Facebook An icon of the Facebook "f" mark. Google An icon of the Google "G" mark. Linked In An icon of the Linked In "in" mark. Logout An icon representing logout. Profile An icon that resembles human head and shoulders. Telephone An icon of a traditional telephone receiver. Tick An icon of a tick mark. Is Public An icon of a human eye and eyelashes. Is Not Public An icon of a human eye and eyelashes with a diagonal line through it. Pause Icon A two-lined pause icon for stopping interactions. Quote Mark A opening quote mark. Quote Mark A closing quote mark. Arrow An icon of an arrow. Folder An icon of a paper folder. Breaking An icon of an exclamation mark on a circular background. Camera An icon of a digital camera. Caret An icon of a caret arrow. Clock An icon of a clock face. Close An icon of the an X shape. Close Icon An icon used to represent where to interact to collapse or dismiss a component Comment An icon of a speech bubble. Comments An icon of a speech bubble, denoting user comments. Comments An icon of a speech bubble, denoting user comments. Ellipsis An icon of 3 horizontal dots. Envelope An icon of a paper envelope. Facebook An icon of a facebook f logo. Camera An icon of a digital camera. Home An icon of a house. Instagram An icon of the Instagram logo. LinkedIn An icon of the LinkedIn logo. Magnifying Glass An icon of a magnifying glass. Search Icon A magnifying glass icon that is used to represent the function of searching. Menu An icon of 3 horizontal lines. Hamburger Menu Icon An icon used to represent a collapsed menu. Next An icon of an arrow pointing to the right. Notice An explanation mark centred inside a circle. Previous An icon of an arrow pointing to the left. Rating An icon of a star. Tag An icon of a tag. Twitter An icon of the Twitter logo. Video Camera An icon of a video camera shape. Speech Bubble Icon A icon displaying a speech bubble WhatsApp An icon of the WhatsApp logo. Information An icon of an information logo. Plus A mathematical 'plus' symbol. Duration An icon indicating Time. Success Tick An icon of a green tick. Success Tick Timeout An icon of a greyed out success tick. Loading Spinner An icon of a loading spinner. Facebook Messenger An icon of the facebook messenger app logo. Facebook An icon of a facebook f logo. Facebook Messenger An icon of the Twitter app logo. LinkedIn An icon of the LinkedIn logo. WhatsApp Messenger An icon of the Whatsapp messenger app logo. Email An icon of an mail envelope. Copy link A decentered black square over a white square.

Moray call centre begins expansion plan a month after takeover

Moray MSP Richard Lochhead meets the chief executive of Kura, Brian Bannatyne, following the takeover of the Capita call centre in Forres.
Moray MSP Richard Lochhead meets the chief executive of Kura, Brian Bannatyne, following the takeover of the Capita call centre in Forres.

New jobs have already been created at a Moray call centre which was threatened with closure at the beginning of the year.

A £1million deal was struck in January to allow Glasgow firm Kura to take over the running of the building at the Forres Enterprise Park.

It was feared more than 100 people could be made redundant after former operator Capita lost a huge contract with an energy firm.

But just weeks after taking over the site Kura has already put plans in motion to expand the workforce.

Yesterday the firm’s chief executive Brian Bannatyne met Moray MSP Richard Lochhead to update them on their expansions.

More than 100 new posts are expected to be created at the call centre in the coming months.

Mr Lochhead said: “It’s always an anxious time for employees and their families when companies lose contracts and another company takes over.

“However, the outcome looks positive for Forres and the retention of these jobs is hugely important to the local community and Moray’s economy.

“I’m told there are already more jobs in the call centre than there were at the end of the previous contract under the previous ownership.

“I’m pleased that the company recognises that the experienced and skilled workforce at Forres is a key asset to their company and it’s a real vote of confidence in that workforce that the company is actively seeking opportunities to expand over the next year.”

After signing the deal the Glasgow company praised the workforce in Forres for having the skills to attract more clients.

Kura has already begun working with the power company that Capita lost the contract with.

Mr Bannatyne added: “This new opening supports the vision we have for the business which is to be unrivalled across all organisations in developing people.

“We’re out to build a very different business in our industry that is focused on its people and their development.”