The UK’s first public consultation on rail fares will be launched today.
The public will get the chance to give their views on the current ticketing system over the next three months.
Rail companies have launched the consultation with independent watchdog Transport Focus with a view of updating fare regulations and to make paying for journeys easier for customers.
Last month rail firms announced they were seeking root and branch reform of regulations that date back to the mid-1990s.
Rail delivery group chief executive Paul Plummer said: “This consultation will ensure the views of passengers, communities and businesses will be represented when we present our proposals to governments later this year.
“Reforming the rules about how tickets are sold and bought has the potential to transform the buying experience for customers, making it easier for people to be confident they are getting the right ticket.”
Transport Focus chief executive Anthony Smith said passengers wanted a simple and flexible fare system.
He said: “The rail industry has grasped the nettle and we will ensure the voice of the passenger is heard clearly as part of this consultation.”
British Chambers of Commerce director general Adam Marshall said business travellers were fed up of dealing with “needle in a haystack” searches for the best fare.
“This consultation is not before time but we are pleased that the rail industry is tackling the issue head on, and will encourage businesses in every sector and every region to make their voices heard,” he said.
“Businesses depend on rail to meet clients and suppliers, and to ensure many of their employees can get to work.
“More transparent fares and rules will also help boost confidence and trust amongst businesses.”
Customers can share their views at www.britainrunsonrail.co.uk/fares.