A Moray MSP who has been campaigning against rip-off delivery fees has taken his fight to delivery giant FedEx.
Richard Lochhead is working to end the “ludicrous postcode lottery” that has resulted in customers across the north forking out millions of pounds of excess fees from retailers and couriers over the last year.
He has now written to FedEx UK managing director Tony Locke to seek a meeting to discuss the company’s delivery charges policy.
Mr Lochhead has secured cross-party support for his Fair Delivery Charges campaign since he launched it in 2017, after it emerged unfair charges cost Scottish consumers an additional £38million a year compared to those living elsewhere in the UK.
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The campaign has been backed by online retailers such as Amazon and eBay, while the Advertising Standards Authority has also issued enforcement notices after investigating dossiers of more than 200 companies referred by Mr Lochhead.
However, some online retailers have responded that they are simply passing on the additional charges imposed on them by FedEx UK.
The SNP MSP said: “Over the last two years I’ve been inundated with examples of companies who are guilty of adding whopping surcharges for deliveries to Moray and the north of Scotland.
“One retailer told me they sympathise with shoppers in the north of Scotland who are unhappy at being charged more than people in other parts of the UK, but they’re charged extra by FedEx UK to deliver to the area and that they simply pass the extra charge on.
“We need a commitment from both the seller and the carrier to treat customers in Moray equally when it comes to delivery charges.”
